Langsung ke konten utama

Deni Ratno: "The Way We Do Things Around Here"

Friends, I think you should read this article, written by Deni Ratno, an Indonesian investigator who works at PriceWaterhouseCoopers:

It was a clear and sunny sunday morning, when I got on an "angkot" (in case you're not familiar with the term, this is a type of public transport vehicle), and did something that I've never done before: having a chat with the driver. Well, to be honest, if I had to have a chat with somebody, angkot driver would be at the bottom of my list. Most of them are as cold as stone so that you would seem to be talking with a statue. But the other day was different. I sat at the front, just adjacent to the driver, and since I got on the car, I noticed that he had spent Rp 6,000 just to buy a tissue, a newspaper and a cheap energy drink. Each at a different block. (Tissue? Last time I remember they used a small towel wrapped around their neck. Cheaper, and more practical) Interestingly, it appeared that the price of those stuffs has been inflated. The driver paid Rp2,000 for the tissue, which can't be worth more that Rp1,000.

I just couldn't help my curiousity, so I started asking him a straight forward question, "Did you buy those things voluntarily?"
He smiled and looked at me in disbelief, "Are you kidding? Why would I need a tissue and a paper?"
"Then why did you buy them? What would happen had you not bought?" What a naive question. But I just couldn't help it.
He said, "Well, I don't know. You just have to pay, that's the thing you should do around here..."

I was speechless. I used to use public transport like this for years before I stuck on public railways and my car, and I knew extortion occurred in almost every street corner that an angkot passed. It becomes a common thing. So common that this driver could only say "that's the thing you should do around here".

Still I was startled.

Further, he said that almost every street corner has their own gangsters, and they charge angkots for "passing through their domain." When I said gangster you might imagine a young scary person, with tatoo and piercing all around their bodies. Well, that's not quite accurate (and in some cases, not even close). What I saw were young people with clear faces and innocent look (Yes, some of them were hopelessly trying hard to look tough). Surprisingly, the one who sold the papers was a white-haired person and seemed to be at his early sixties.

(That should not be surprising though. We know we have many kinds of crooks here, those young and old, white collar and blue collar, on the street and inside fancy offices, in uniform or plain shirt, what else?)

Now, according to the driver I spoke with, he has to spend at least Rp20,000 per day to pay those illegal taxes. That's around USD2. Quite a lot for a guy who earns Rp10,000 to Rp 25,000 per day.

What have the police done about it? The driver said, "Nothing." (Why was I not surprised to hear that?) It doesn't take a Hercule Poirot to spot extortion like this. You could simply get on an angkot from the departure station, keep your eyes open (no kidding, people could easily fall asleep in an angkot), and see how the driver buys "unnecessary things" along the way. Could the law enforcement have missed such crime? Yeah right. I don't buy such justification. It's just too obvious to overlook. I suspect that they just wanna preserve "harmony". As far as I know no victims have filed a report on these occurrences. Like the angkot driver said, "It's just the way it works around here". So the police must have thought, why rock the boat?

The moral of this situation is clear, it is not about right or wrong, it is whether you can get away with it. And I don't see any reason why you couldn't. We have parliament who act like a bunch of brokers, a government whose bureaucracy is amongst the most corrupt in the world, religious leaders who are too busy spreading hatred, law enforcers who sell their integrity for money ... you name it. I'm not being skeptical, but I think we have all it takes to be a failed community.

Since then I just couldn't get rid of this driver's story from my mind. What would he say to his wife when he got home and didn't bring any money. Would he say he has given their hard-earned money to some crooks on his way home?

More importantly, what should we do about it? I don't know. I don't have the answer today. People say this is just the tip of a bigger societal problem. Well, no doubt about it. I'm just sending out a gentle reminder, do not take everything we see in our daily life for granted. Take a few step back, put things into perspective, you may find that what we call "business as usual" are just unacceptable by any values we know. And if we could share our view and make others understand, hopefully it would change "the way it works around here".

Deni@072009

This article can also be accessed through my website at
http://deniratno.wordpress.com.

Komentar

Postingan populer dari blog ini

PENGALAMAN MELELAHKAN DI HOTSPOT J.CO

Hari Minggu 13 April 2008 lalu saya mampir di J.CO Donuts & Coffe di Bintaro Plaza. Sambil mencicipi kopi latte seharga Rp26 ribu, yang tentunya cukup mahal bagi kantong orang sekelas saya, saya mencoba mengakses Internet dari Hotspot café ini.  Setelah membayar di kasir dan menunggu antrian dari seorang pria peracik kopi yang tidak terlalu ramah, saya kemudian dipanggil untuk mengambil kopi saya yang masuk dalam antrian. Kalau tidak bertanya, ternyata petugas kopi café ini tidak menawarkan langsung akses gratis hotspot ke Internet yang dipromosikan café ini.   Setelah saya bertanya, apa password hotspot -nya, barulah diberi tulisan password di kertas bill saya, yaitu "hazelle dazele". Cukup bingung, saya tanya ke petugasnya, apakah password itu pakai spasi atau tidak. Dia jawab, “Tidak”. Kemudian, saya mencoba men- setup akses dengan O2. Aneh juga, signal hotspot -nya hilang-hilang timbul.  Yang cukup kuat malah dari café Ola La yg berada di lantai 2. Setelah b

Menafsirkan Kerugian Negara

Teringat Kasus Indosat-IM3 dan munculnya diskusi kerugian perekonomian negara, saya jadi teringat lagi dengan tulisan lama saya beberapa dekade lalu yang sayang untuk dibuang di KONTAN EDISI 36/IV Tanggal 5 Juni 2000.   Menafsirkan Kerugian Negara Rudy M. Harahap Pengamat Akuntabilitas dan Transparansi Pemerintah                                       Saya pernah bertanya kepada mahasiswa di kelas, ketika menyajikan kuliah akuntansi perbankan. Menurut saya, pertanyaan ini mestinya cukup sulit dijawab: "Misalkan Anda menjadi manajer bank dan ada kredit nasabah yang macet. Tentu, Anda tidak ingin gara-gara kredit macet ini kinerja Anda dinilai jelek. Apa yang akan Anda lakukan?" Ternyata, beberapa mahasiswa merasa tak sulit menjawab pertanyaan itu. Dengan enteng, mereka menjawab: "Ya, diskedul ulang saja, Pak. Terus, naikkan plafon pokok utangnya. Selisih antara pokok utang yang lama dengan pokok utang yang baru dikompensasikan saja ke tunggakan cicilan pokok dan tung

MANAJEMEN KINERJA: MENGGUNAKAN SISTEM PENGENDALIAN SECARA STRATEGIS SEBAGAI ‘REM’ DAN ‘GAS’ DI ORGANISASI SEKTOR PUBLIK

Secara regulasi, Peraturan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Nomor 11 Tahun 2015  ternyata telah mengarahkan perubahan birokrasi kita dari yang dulunya kebanyakan berorientasi pada peraturan ( rules-oriented)  menjadi berorientasi kinerja ( performance-oriented). Dengan kata lain, regulasi kita telah mengarahkan agar kita berubah dari tadinya lebih menekankan pada pengendalian administratif ( administrative control ) menjadi lebih menekankan pada pengendalian hasil ( results control ). Namun, nyatanya, masih banyak yang ragu-ragu dan mempertanyakan apakah kita mesti lebih berorientasi pada peraturan atau lebih berorientasi pada kinerja  (Hartanto, 2018) . Keraguan terkait orientasi tersebut konsisten dengan keluhan beberapa kali Presiden Joko Widodo ketika melihat perilaku birokrasi kita. Ber kal -kali ia telah menyatakan bahwa organisasi sektor publik di Indonesia (baca: instansi pemerintah) kebanyakan menggunakan sumber dayanya ( resources ) hanya untuk ke